Popular Services

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.

If your need doesn't seem to fit any of the other categories, select this.

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

Do you need to share an existing R: drive folder with other TCNJ employees or department accounts?

For issues with hardware other than what's listed on this page

For requesting a new telephone line and downloading the appropriate form to submit.

To request the creation of a new Google Shared Drive

Request that IT create a new R: Drive for you.

For Faculty & Staff to request a new generic account

If you are having issues with the Google 2-Step Verification settings.

Can't find your ID number? We can help.

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

For issues related to TCNJ-issued (not personal) cell phones

This service was created for Shaun Rust to be able to have his Users submit a ticket directly to him while he is working at one of his satellite locations.

Typically used for WordPress issues that require immediate assistance (such as broken webpages, copyright material, etc.).

Request the addition or removal of site access for individual web content editor accounts.

For problems related to connecting to the WiFi

For program assistants or supervisors to request that an existing extension be reassigned to a different employee at the same desk.

For use if there are problems with your voicemail account.

If you are trying to request a larger web project, email template, or analytics report, please submit the standard web project request form also found at tcnj.edu/cmbmrequest. (The TeamDynamix system is for urgent and/or smaller-scale requests.) Clients may be asked to attend a kickoff meeting to define both the project scope and a production schedule.

For issues related to the PAWS system that relate to logging-in or the accessibility of the site.

For assistance with accessing network share drives via VPN

For assistance setting up the VPN client on a workstation.

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

For use by departments to request that their department printers be configured to enable eFaxing.