Popular Services

You can add, remove, or fix any faculty profile on academic sites or request a page template for staff or student profiles.

To request the installation of specialized software in an office or lab.

Installation and configuration of software applications

To request training with MS Office, G-Suite, or any other campus standard software.

Not sure what category your request falls under? Submit a general request for assistance.

Not a current Faculty, Staff or Student, but need to ask a question? This is the place.

You may request that your email inbox be restored to a date within the last 25 days.

For issues regarding the functioning of lab printers.

On-site hardware installation of certain hardware devices or peripherals.

For Faculty & Staff who need assistance when moving office locations: Office furniture & IT / Telecommunication equipment moves.

To report problems with POS terminals.

For requesting a password reset (personal, departmental, group, etc)

To request a firstname.lastname@tcnj.edu email alias.

Request PAWS access for Staff

For connection issues relating to the wired (plug in) campus network

Examination of the computer to detect viruses and/or malicious software.

Request the installation of a new voice jack.

To request the installation of a television jack

The Office of Institutional Research and Analytics reviews all data requests for compliance with federal/state regulations and College policies regarding the proper use of institutional and student data. In general, data will only be provided in the aggregate. If you are requesting student record data as part of a research project IRA may require IRB approval to complete your request. Please visit the IRB webpage prior to submitting your data request to see if IRB approval is necessary. Requestors receiving any academic data from IRA are bound by FERPA regulations to protect student confidentiality. Please refer to the FERPA guidelines found at https://recreg.tcnj.edu/student-privacy-rights/

This service offers desktop and laptop computer troubleshooting and repair for TCNJ owned equipment (PC/Mac)

Request this service if you experience any problems using a media equipped space (computer/display, projector/screen, control system, audio/video hardware/software, etc.)

For problems with Mobile Media Equipment (video projector, display, audio, etc.).

Troubleshoot unexpected errors, black screen, slow computer, no power, or general issues.

You can request edits to your site’s homepage and navigation menu or replace a photo. You can also request formatting assistance for pages.